Privacy Policy
This policy explains how BuySuretyBonds.com collects, uses, shares and protects your personal information, and the choices you have.
Data Security
Reasonable safeguards, including encryption in transit, protect your information
Transparency
Clear disclosure of what data we collect and how we use it
Your Rights
Access, deletion, correction and opt-out rights, described below
Contact and Identity Information
- • Full name
- • Email address
- • Phone number
- • Business and mailing address
- • Date of birth and home address, only on forms that ask for them
Purpose: Responding to your request, contacting you about it, identity and sanctions screening, placing your bond
Bond Request Details
- • Bond type, amount and state
- • Calculator inputs and estimates
- • Project, court or license details you enter
- • Whether you agree to a credit check, on forms that ask
Purpose: Preparing quotes and submitting your request to surety carriers
Professional Information
- • Business name
- • License, USDOT or MC numbers
- • EIN, on forms that ask
- • Years in business
Purpose: Bond eligibility, carrier underwriting, public-record lookups
Technical and Usage Information
- • IP address and approximate location
- • Browser and device type
- • Pages viewed, clicks and scrolls
- • Campaign tags and ad click identifiers
Purpose: Site operation and security, measurement, advertising (see Section 3)
Automatic Information Collection
We automatically collect certain technical information when you visit our website, including IP address, browser type, operating system, pages visited, and time spent on our site. This helps us improve our services and ensure security.
Session recording. Unless you opt out, your session activity on our public pages (such as clicks, scrolls, mouse movement and pages viewed) may be recorded with Microsoft Clarity to improve the site. Form fields are masked, so what you type into them is not included in these recordings. See Section 3.
We do not ask for Social Security numbers on this website. A surety carrier may ask for one directly during underwriting.
Primary Uses
- • Responding to your quote or callback request by phone, text and email
- • Submitting your request to surety carriers so they can quote and underwrite it
- • Identity, sanctions (OFAC) and public-record business screening
- • Fraud and spam prevention
- • Helping you complete, renew or service a bond
- • Customer service and support
Secondary Uses
- • Marketing communications (with consent)
- • Website improvement and analytics
- • Legal compliance and regulatory reporting
- • Business operations and administration
- • Security monitoring
- • Quality assurance
Legal Basis for Processing
We process personal information based on: (1) Contract performance - to provide bonding services, (2) Legal compliance - to meet regulatory requirements, (3) Legitimate interests - for business operations and fraud prevention, and (4) Consent - for marketing communications where required.
What we collect by default. When you visit eligible public pages of this site, we and the analytics and advertising providers listed below collect information automatically through cookies, pixels and similar technologies unless you opt out. This notice is shown when you first visit. By default this includes:
- Google Analytics 4: pages viewed, events such as quote-form completions and phone-link clicks, and device, browser and approximate location information derived from your IP address.
- Google Ads conversion measurement: whether a visit from a Google ad led to a confirmed bond request.
- Microsoft Advertising Universal Event Tracking (UET): page visits and confirmed bond requests from Microsoft (Bing) ads.
- OpenAI Ads pixel (ChatGPT ads): page visits and conversion events, used to measure ads shown in ChatGPT.
- Microsoft Clarity: privacy-masked interaction data (clicks, scrolls, mouse movement and pages viewed), heatmaps and session replays, used to improve the site. Clarity masks input-box and dropdown content; those entered values are not uploaded in session recordings.
- First-party engagement measurement: the page path, time on page, scroll depth and number of clicks.
- First-touch campaign cookie: campaign tags (UTM parameters), advertising click identifiers (such as gclid, gbraid, wbraid, msclkid and fbclid), the landing page address without query parameters and the referring site's origin, stored in a first-party cookie (bsb_first_touch) for up to 30 days. If you submit a request, we include these values in our internal lead notification and forward them with your lead to Rail Point to connect advertising to business outcomes. Advertising attribution is not anonymous.
Why we collect it. We use this information to measure how the site is used, understand which ads and campaigns lead to bond requests, count conversions, improve our pages and manage our advertising spend. Tracking events never include your name, email address, phone number, company or financial details. For supported forms, only a confirmed successful submission is reported to Google Ads or Microsoft Advertising as a conversion.
Sale and sharing. Google, Microsoft and OpenAI receive this information through their tags and may use it to measure and deliver advertising. Under the California Consumer Privacy Act, as amended by the CPRA, this may be considered "sharing" personal information for cross-context behavioral advertising (and under some state laws a "sale"), and under other state privacy laws it may be processing for targeted advertising. We do not exchange personal information for money.
Your Privacy Choices: how to opt out
You can opt out of the sale or sharing of your personal information and targeted advertising at any time: choose Opt out in the notice shown on your first visit, or use the Your Privacy Choices link in the footer of every page (or the button below). We also treat a Global Privacy Control (GPC) signal from your browser as a valid opt-out request for that browser; when GPC is on, the Google, Microsoft Advertising, Clarity and OpenAI tags are not loaded.
When you opt out, Microsoft Advertising, Microsoft Clarity, the OpenAI Ads pixel and our engagement measurement stop, and we clear our known first-party tracking cookies (including the first-touch campaign cookie). Google tags remain only in Consent Mode with advertising and analytics storage denied and restricted data processing enabled, so they may send limited cookieless measurement signals (limited device, browser, page and network information) without analytics or advertising cookies. Your opt-out is saved in this browser; if you clear site data or use another browser or device, opt out again there or use GPC. Opting out does not erase records collected before; contact us using the details below to request access or deletion where applicable.
Quote requests and callback forms work the same whether or not you opt out. These controls do not remove necessary records used to fulfill your bond request or meet recordkeeping obligations.
Open Your Privacy ChoicesWhere these tools run. These tools are not loaded on account, application, checkout, payment or other sensitive routes. Eligible public pages accept only recognized campaign tags, advertising click identifiers or an A/B design selector; unknown query parameters, financial inputs and unrecognized fragments disable measurement. Event page addresses omit query parameters and fragments.
What happens when you submit a request
- • We store your request in our lead records and email it to our licensed agency staff.
- • We send it to Rail Point, the lead-management platform we use to record, screen (for example against the OFAC sanctions list and public business and license records) and route bond requests.
- • We share the details needed to quote and underwrite your bond with the surety carriers or licensed partners we work with to place your bond. They may contact you about your request.
See who may contact you.
Business Partners
- • Surety insurance carriers
- • Licensed insurance agencies and producers who help place your bond
Service Providers
- • Lead-management and screening platform (Rail Point)
- • Website hosting, database and email delivery services
- • Analytics and advertising providers (Section 3)
- • Payment processors, if you buy a bond
Government Entities
- • State insurance departments
- • Licensing authorities
- • Law enforcement (when required)
- • Courts and legal proceedings
Other Disclosures
- • Business transfers or mergers
- • Protection of rights and safety
- • Fraud prevention and detection
- • With your explicit consent
We Do NOT Sell Personal Information for Money
BuySuretyBonds.com does not sell, rent, or trade personal information to third parties for money or for their own marketing lists. Other than the analytics and advertising tags described in Section 3, which may be considered "sharing" for targeted advertising and which you can opt out of through Your Privacy Choices or Global Privacy Control, sharing is limited to business operations, legal requirements, or with your explicit consent.
Your Consent
Every form on BuySuretyBonds.com that asks for your phone number shows a contact-consent notice next to its submit button. By submitting the form, you agree that BuySuretyBonds.com and the surety carriers or licensed partners we work with to place your bond may contact you about your bond request by phone call, text message and email at the number and email address you provided, including by automated technology. This is not consent to unrelated marketing. We record which version of the notice was shown with your request.
What You're Consenting To
- • Phone calls about your bond request
- • Text messages (SMS/MMS) about your request
- • Emails with bond information and quotes
- • Calls and texts sent using automated technology
Your Rights
- • Consent is NOT required to purchase a bond; you can call us instead
- • You may revoke consent at any time
- • Reply STOP to any text to opt out of SMS
- • Call 1-844-810-BOND (2663) to opt out
- • Email office@buysuretybonds.com to opt out
Message Frequency & Rates
Message frequency varies based on your bond request. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. Reply STOP to any text to stop texts.
We use reasonable administrative, technical and physical safeguards designed to protect personal information. These include TLS encryption for data sent to and from this website, AES-256 encryption of lead data held in our delivery queue, and access controls that limit who can see lead records.
No website, transmission or storage system is completely secure, and we cannot guarantee the security of information you send us. If a breach affects your personal information, we will notify you as required by law.
We keep bond requests and related contact records for as long as we need them to respond to your request, place and service your bond, keep a record of your contact consent and opt-out choices, and meet insurance-agency recordkeeping, tax and legal obligations. When a record is no longer needed for those purposes, we delete or de-identify it.
Sensitive identity details (such as date of birth and home address) are not stored in our own lead records; they are forwarded to our lead-management platform and held in our encrypted delivery queue for no more than seven days. The first-touch campaign cookie expires after 30 days. Analytics and advertising providers keep data under their own retention settings.
| State | Privacy Law | Effective Date | Key Rights |
|---|---|---|---|
| California | California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) | January 1, 2020 (CCPA) / January 1, 2023 (CPRA) | Right to Know, Right to Delete, Right to Correct... |
| Virginia | Virginia Consumer Data Protection Act (VCDPA) | January 1, 2023 | Right to Access, Right to Correct, Right to Delete... |
| Colorado | Colorado Privacy Act (CPA) | July 1, 2023 | Right to Access, Right to Correct, Right to Delete... |
| Connecticut | Connecticut Data Privacy Act (CTDPA) | July 1, 2023 | Right to Access, Right to Correct, Right to Delete... |
| Utah | Utah Consumer Privacy Act (UCPA) | December 31, 2023 | Right to Access, Right to Delete, Right to Data Portability... |
All Other States
For states without specific privacy laws, we follow federal regulations and industry best practices to protect your privacy. You can still contact us to exercise privacy rights or request information about your personal data.
Right to Know
Request information about the personal information we collect, use, and share about you, including the sources and purposes.
Right to Delete
Request deletion of your personal information, subject to certain legal and business requirements.
Right to Correct
Request correction of inaccurate personal information we maintain about you.
Right to Opt-Out
Opt out of the sale or sharing of personal information for cross-context behavioral advertising through Your Privacy Choices or a Global Privacy Control signal.
California Consumer Rights Notice
In the past 12 months, we have collected the following categories of personal information for business purposes: identifiers, commercial information, financial information, internet activity, and professional information.
We do not sell personal information for money. The analytics and advertising tags described in Section 3 may share identifiers and internet activity with Google, Microsoft and OpenAI for cross-context behavioral advertising; you can opt out at any time through Your Privacy Choices or a Global Privacy Control signal. We may also share personal information with service providers and business partners for legitimate business purposes as described in this policy.
To make a request, email office@buysuretybonds.com or call 1-844-810-BOND (2663). You may use an authorized agent. We will verify your request before acting on it, and we will not discriminate against you for exercising your rights.
Access Rights
Confirm whether we process your personal data and access such data.
Correction Rights
Correct inaccuracies in your personal data.
Deletion Rights
Request deletion of personal data provided by or obtained about you.
Data Portability
Obtain a copy of your personal data in a portable format.
Opt-Out Rights
Opt out of targeted advertising and certain data sales.
Appeal Process
Appeal our decision on your request by replying to it or emailing office@buysuretybonds.com with the subject "Appeal".
Several states give residents rights over their personal information. Examples include:
Colorado Privacy Act
Effective July 1, 2023
Similar rights to Virginia including access, correction, deletion, data portability, and opt-out rights.
Connecticut Data Privacy Act
Effective July 1, 2023
Comprehensive privacy rights including access, correction, deletion, data portability, and opt-out protections.
Utah Consumer Privacy Act
Effective December 31, 2023
Consumer rights including access, deletion, data portability, and opt-out of targeted advertising.
Residents of Other States
If you live in another state with a consumer privacy law, you can make the same requests using the contact details in Section 15, and we will respond as that law requires. Our Global Privacy Control and opt-out handling in Section 3 applies to every visitor, wherever you live.
BuySuretyBonds.com is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.
Our services are primarily designed for users in the United States. If you are accessing our services from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States.
GDPR Considerations
For users in the European Economic Area, we process data based on legitimate interests for business operations and contract performance for service delivery.
Data Transfer Safeguards
Our services are offered to U.S. customers. Information is stored and processed in the United States.
We may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Post the updated policy on our website
- • Notify you or obtain your consent where applicable law requires it
Continued Use Constitutes Acceptance
Your continued use of our services after policy changes take effect constitutes acceptance of the updated policy. If you disagree with changes, please discontinue use of our services.
Privacy Requests
office@buysuretybonds.com
Phone
1-844-810-BOND (2663)
Mailing Address
Mainline Holdings LLC dba BuySuretyBonds.com
Privacy Officer
732 S 6th St # 6564
Las Vegas, NV 89101
Response Timeline
We will respond to privacy requests within the timeframes required by applicable law: 45 days for most requests, with possible 45-day extension if needed. We may require verification of your identity before processing certain requests.
MAXIMUM LIABILITY LIMITATIONS
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY PRIVACY-RELATED CLAIMS IS STRICTLY LIMITED AS FOLLOWS:
- • Current Free Services: $0.00 total liability for any and all privacy claims
- • Future Paid Services: Maximum $100 or fees paid in preceding 12 months, whichever is less
- • No Consequential Damages: Zero liability for business losses, identity theft consequences, or indirect damages
- • Data Security: No liability for security breaches by third parties beyond our reasonable control
- • Compliance Claims: No liability for regulatory fines, penalties, or enforcement actions against users
Nothing in this section limits any right or remedy you have under a privacy or consumer-protection law that cannot be waived or limited by agreement.
USER INDEMNIFICATION FOR PRIVACY CLAIMS
Users agree to indemnify us against all privacy-related claims including those arising from inaccurate information provided, misuse of services, or third-party actions based on referrals.
THIRD-PARTY DATA PRACTICES
We have zero liability for the privacy practices, data security, or actions of any third-party providers to whom we refer users. Users interact with such providers entirely at their own risk.
This privacy policy is effective as of September 28, 2026 and is issued by Mainline Holdings LLC, a Nevada limited liability company, doing business as BuySuretyBonds.com. It applies to all users of the site and related services. We are committed to protecting your privacy within the limitations set forth in our Terms of Service and will continue to update our practices as privacy laws evolve.
By using our services, you acknowledge that you have read and agree to both this Privacy Policy and our Terms of Service, including all liability limitations and indemnification provisions.